Customer Guides
Step-by-step instructions for getting the most out of your DVGVoIP phone system.
Getting Started
How to Set Up the 3CX Mobile App
Install and configure the 3CX iOS or Android app on your smartphone so you can make and receive business calls from anywhere.
Read guide →How to Set Up and Access Your Voicemail
Record your voicemail greeting, access messages by phone or email, and configure voicemail-to-email delivery.
Read guide →Using the 3CX Web Client
Make and receive calls, manage voicemail, and see colleague availability directly from your web browser — no software installation required.
Read guide →Administration
How to Add a New Employee Extension
Add a new user extension in the 3CX management portal and send them their provisioning welcome email.
Read guide →How to Set Business Hours and After-Hours Routing
Configure your auto-attendant to handle calls differently during business hours, after hours, and on holidays.
Read guide →Don't see what you're looking for?
Contact our Thunder Bay support team — we're happy to walk you through anything over the phone.