Work From Home VoIP · Northern Ontario
VoIP that works wherever your team works.
Your staff shouldn't need to be in the office to be reachable. DVGVoIP keeps your team professionally connected — from any location, on any device.
The Remote Work Challenge
When your staff work from home, at client sites, or across multiple Northern Ontario locations, keeping them reachable on a single business number is a real challenge. Traditional phone systems tie you to a desk.
DVGVoIP's hosted 3CX platform solves this. Your employees get a mobile app, a web browser softphone, and the option for a physical desk phone — all ringing simultaneously when a call comes in. Because 3CX is cloud-hosted, staff connect over any internet connection — no VPN required.
Customers always reach your team through one professional business number, with no idea who is in the office and who isn't.
How It Works
- Each employee gets their own extension tied to your main business number
- Calls ring their desk phone, PC softphone, and mobile app simultaneously
- They can transfer calls to colleagues just like being in the office
- Voicemail is delivered to their email as an audio file
- They can make outbound calls showing your business number (not their personal cell)
- You see real-time presence — who is on a call, available, or away
Features Built for Distributed Teams
Whether your team is across town or across Northern Ontario, DVGVoIP keeps you together.
Mobile App
The 3CX iOS and Android app turns any smartphone into a full business phone. Calls show your business number to the recipient.
Browser Softphone
Make and receive calls directly from Chrome or Edge — no downloads required. Perfect for remote staff with laptops.
Desk Phone Optional
Staff who prefer a physical phone can use any SIP-compatible IP desk phone. Plug into your internet connection at home.
Internal Chat & Video
3CX includes team chat and video conferencing built in — no third-party tools needed for internal collaboration.
Call Reporting
See who called, who answered, and how long calls lasted — across your entire team, from one dashboard.
Smart Call Routing
Set business hours, after-hours greetings, and route calls to the right team member or voicemail automatically.
Who This Is For
DVGVoIP's work-from-home VoIP solution covers a wide range of Northern Ontario remote work scenarios.
Home-Based Staff
Employees working from home get a full business phone on their PC and mobile — no dedicated hardware, no IT setup. They're on the same extension directory as office staff.
Remote Northern Ontario Locations
Staff in communities hours from Thunder Bay stay on the same phone system with the same extensions and auto-attendant. No separate phone bills for remote sites.
Field & Site Workers
Construction, mining, and utility workers take their business extension on the 3CX mobile app — calls show your company number, not a personal cell.
Hybrid Office/Remote Teams
Mix of in-office and remote staff? One unified system handles both. Colleagues see each other's presence regardless of where they're working from.
Why DVGVoIP
DVGVoIP is a Thunder Bay-based 3CX Silver Partner. We're not a national reseller — we're a local team in Thunder Bay with hands-on expertise in the platforms we sell.
- Local support — real person, same business day response
- No VPN requirement — 3CX connects over any internet connection
- Month-to-month — no long-term contracts
- One provider for PBX, trunks, numbers, and support
- Most deployments complete within 48 hours
The Cost Difference
Remote work shouldn't cost more. A remote user is the same per-user rate as an office user — no location surcharge. Adding a person still adds that seat.
- No separate phone line for each remote worker
- No long distance for inter-office calls
- No location surcharge — remote users pay the same per-user rate
- Adding a person still adds that published per-user seat