Compare · DVGVoIP vs RingCentral
DVGVoIP vs RingCentral: per-seat software, or a managed system with a local team.
RingCentral's Canadian pricing page lists RingEX at $30, $35 and $45 per user per month when paid annually, or $40, $45 and $55 billed monthly. DVGVoIP hosted 3CX is $22 or $19 per user, month-to-month, and someone in Thunder Bay answers the phone.
Who RingCentral is built for — and who it isn't
RingCentral is one of the largest cloud phone platforms in the world and RingEX is a polished product: one app for calls, meetings and chat, a deep integration catalogue and an AI feature set that grows every quarter. For a distributed company that wants to self-manage a national system, it is a credible choice.
The Canadian pricing page lists three seats for 1–5 users: Core ($30 paid annually / $40 monthly), Advanced ($35 / $45) and Ultra ($45 / $55). CRM integrations and multi-site connection start at Advanced. Toll-free minutes and SMS are capped per tier, and a set of "boosters" and AI add-ons sit on top.
Where the RingCentral RingEX model can work against a Northern Ontario business
The headline price needs annual prepayment
The page says "Save up to 33% by paying annually" and shows the lower figure with the Annually toggle selected. Billed monthly, Core is $40, Advanced $45 and Ultra $55 per user. DVGVoIP's $22 / $19 is the month-to-month price; annual billing is an optional discount of up to 10%.
CRM and multi-site sit one tier up
On RingCentral's table "CRM integrations" and "Connect multiple sites" are listed under Advanced ("Everything in Core PLUS"). A Thunder Bay business with a second office in Marathon pays the Advanced rate for every seat. DVGVoIP includes HubSpot and Salesforce on Business, and multi-site on Enterprise, with no per-seat step for it.
Extras ladder up as add-ons
RingCentral lists AI Receptionist "Starts at $55", Call Queues Booster "$50", Business SMS Booster "$35", extra numbers "$4.99/month", and notes "Additional toll-free minutes available for purchase" and "Phone rental available only with multi-year contract". DVGVoIP includes call queues on Business and you own your phones outright.
RingCentral details as published on RingCentral's own site, checked September 6, 2026. Vendor pricing and packaging change — see the current page and we'll update ours.
Pricing model: published per-user rate vs RingCentral RingEX
DVGVoIP prints its prices. Here is how the two models line up.
| What you pay for | DVGVoIP | RingCentral RingEX |
|---|---|---|
| Published monthly price | $22 Starter / $19 Business per user (CAD) | $30 Core / $35 Advanced / $45 Ultra per user, paid annually (1–5 users) |
| Billed monthly instead | Same price | $40 / $45 / $55 per user |
| Contract | Month-to-month | Annual prepay for the advertised price; monthly available at the higher rate |
| Unlimited Canada & U.S. calling | ✓ every plan | ✓ every plan ("limited to US and CA markets") |
| Toll-free minutes | Toll-free numbers quoted per need | 100 / 1,000 / 10,000 per tier, more for purchase |
| CRM integrations | ✓ Business (HubSpot, Salesforce) | Advanced and Ultra |
| Multiple sites | ✓ Enterprise | Advanced and Ultra |
| Call queues | ✓ Business | Call Queues Booster add-on, $50, or the Customer Engagement Bundle |
| Desk phones | You buy and own (Yealink or any open-SIP set) | RingCentral phones; "Phone rental available only with multi-year contract" |
| Taxes and fees | CRTC-compliant E911 included | Page notes E911, compliance and cost-recovery fees "may apply" |
DVGVoIP: Starter $22/user/mo (1–10 users), Business $19/user/mo (11–50), Enterprise custom. Annual billing saves up to 10%. Full detail on the pricing page or run the calculator.
Feature differences that matter
We skipped the rows where both do the same thing. These are the ones buyers ask about.
| Feature | DVGVoIP | RingCentral |
|---|---|---|
| Who runs the system day to day | DVGVoIP manages it for you | You do, in the RingCentral admin portal |
| Where support sits | Thunder Bay, on-site across Northwestern Ontario | National support line (888-451-5071); "Professional implementations for two users and above" |
| Video meetings | ✓ 3CX video on every plan, up to 250 on Enterprise | ✓ HD meetings, 300 participants, every plan |
| AI receptionist | 3CX AI agents, scoped and quoted per use case | Add-on, "Starts at $55" |
| Business SMS | ✓ | 25 / 100 / 200 messages per user per month by tier; footnote says SMS availability is US only |
| Call recording | ✓ Business | ✓ on-demand, every plan |
| Webinar | — | Ultra, or from $45/organizer/month |
| Free trial | 30-day free trial | 14-day trial, up to 5 users and 2 desk phones |
| Platform | 3CX, deployed and supported in-house | RingCentral proprietary |
Why Northern Ontario businesses pick DVGVoIP
Managed hosted 3CX, priced in the open, run by people you can meet.
Published pricing
$22 Starter / $19 Business per user per month, in Canadian dollars, on the website. No "contact sales" to learn the number.
No contract
Month-to-month — no contract. Annual billing is a discount you can choose, not a lock-in you have to accept.
Local team, on-site when it counts
Thunder Bay-based technicians who deploy across Thunder Bay, Nipigon, Schreiber, Marathon and beyond — not a ticket queue in another time zone.
20+ years behind it
A division of DVG Systems — 20+ years of Northern Ontario IT; hosted 3CX since 2020. 3CX Silver Partner.
Phones you own
You own your phones (Yealink or any open-SIP handset). Nothing to rent, nothing to hand back if you ever leave.
Everything on one invoice
Unlimited Canada & US calling on every plan. CRTC-compliant E911 included. Video, mobile apps and voicemail-to-email included.
Switching from RingCentral to DVGVoIP
Typical move: 2–3 weeks, paced by the number port. Both systems run in parallel until port day, so there is no downtime.
- 1 Day 1–2
Free assessment
Send us your RingCentral bill or quote. A DVGVoIP specialist replies within 48 hours with a line-by-line cost comparison and a plan recommendation.
- You
- Send the bill
- We
- Do the maths
- 2 Day 2–3
Port check & plan
We confirm your numbers can move, agree the call flow (auto-attendant, ring groups, hours), pick phones, and file the port request. Your RingCentral service keeps working the whole time.
- You
- Approve the plan
- We
- File the port
- 3 48 hours
Build, test & train
Your hosted 3CX system is configured and tested in parallel with the old one. Most deployments are complete within 48 hours of a signed agreement, staff training included: mobile app, desktop softphone and desk phones, with written guides to keep.
- You
- Attend one training session
- We
- Build, test, train
- 4 Port day
Cutover
Numbers land on DVGVoIP, typically 5–10 business days after the port request. Calls ring on the new system, we monitor the first days, and you cancel RingCentral. No gap in service.
- You
- Cancel RingCentral
- We
- Watch the first week
- Your phone numbers
- Your internet provider
- Open-SIP desk phones you already own
- Your staff's day: trained before go-live
Not sure your connection is ready for voice? Run the free network readiness test first.
When RingCentral might still be the right choice
We would rather tell you now than after you switch.
You need a specific pre-built connector today
RingCentral ships a large catalogue of ready-made integrations (Salesforce, HubSpot, Zendesk, ServiceNow and more). 3CX covers the major CRMs and has an open API, but if your workflow depends on a niche connector that RingCentral already has, check it exists on 3CX before you move.
You run webinars and large-scale events
RingCentral Webinar, Events and Rooms are a real product line. 3CX video is built for meetings up to 250 people, not branded 500-attendee webinars.
Looking for a RingCentral alternative in Northern Ontario? Common questions
Is DVGVoIP cheaper than RingCentral?
On the published Canadian prices, yes. RingCentral RingEX is $30 to $45 per user per month paid annually, or $40 to $55 billed monthly, for 1 to 5 users. DVGVoIP is $22 per user for 1 to 10 users or $19 for 11 to 50, month-to-month. Send us your RingCentral quote and we will compare it line by line.
Does DVGVoIP need an annual contract?
No. Plans are month-to-month. If you prefer annual billing, it saves up to 10 percent, but the published price does not depend on it.
Can I keep my RingCentral numbers?
Yes. Your business numbers port to DVGVoIP through the standard Canadian porting process, typically in 5 to 10 business days. Check your numbers with our portability tool first.
Can I reuse RingCentral desk phones?
Sometimes. Phones purchased outright from RingCentral are often Poly or Yealink sets that can be unlocked for standard SIP; rented phones go back to RingCentral. We check each model in the free assessment.
What do I lose leaving RingCentral for 3CX?
Mostly the RingCentral-specific extras: its webinar and events products, the AI Receptionist add-on and the deepest end of its integration catalogue. You keep calling, video, mobile and desktop apps, call queues, recording and CRM integration, and you gain a local team that manages the system for you.