Compare · DVGVoIP vs 8x8
DVGVoIP vs 8x8: one of us publishes the price.
8x8's pricing page lists five product lines and no dollar figures; every one ends in "Request a Quote". DVGVoIP hosted 3CX is $22 or $19 per user per month, on the website, month-to-month.
Who 8x8 is built for — and who it isn't
8x8 is a global communications vendor whose strength is the contact centre: omnichannel routing, agent and supervisor workspaces, workforce engagement and a no-code messaging API, alongside 8x8 Work for calls, meetings and chat and an integration for Microsoft Teams.
What the pricing page does not do is price any of it. As of our check, 8x8 Work, 8x8 Contact Center, 8x8 Engage, the Communications APIs and 8x8 for Microsoft Teams are all "Request a Quote" or "Chat with Sales", with no plan tiers or per-user rates shown.
Where the 8x8 Work model can work against a Northern Ontario business
No published price
The pricing page describes 8x8 Work's capabilities (Call, Meet, Message, Receptionist Console, System Analytics, Global Coverage, Integrations) and offers "Request a Quote" and "Chat with Sales". There is no per-user rate, no tier list and no contract term on the page. DVGVoIP prints $22 Starter / $19 Business per user and "no contracts".
Built around the contact centre
8x8 leads its pricing page with Contact Center and Engage, then CPaaS, then 8x8 Work. A 12-person law office or clinic in Thunder Bay is buying a phone system, not an omnichannel platform, and pays for a sales cycle sized for the latter.
Support is remote by design
The page's contact paths are "Chat with a CX Expert", "Request a Quote" and "Contact Us". There is no local presence in Northwestern Ontario. DVGVoIP's team is in Thunder Bay and deploys on-site across the region.
8x8 details as published on 8x8's own site, checked September 6, 2026. Vendor pricing and packaging change — see the current page and we'll update ours.
Pricing model: published per-user rate vs 8x8 Work
DVGVoIP prints its prices. Here is how the two models line up.
| What you pay for | DVGVoIP | 8x8 Work |
|---|---|---|
| Published monthly price | $22 Starter / $19 Business per user (CAD) | Not published — "Request a Quote" |
| Plan tiers shown | Starter, Business, Enterprise with inclusions listed | None on the pricing page |
| Contract | Month-to-month | Not published |
| Setup fees | None on standard deployments | Not published |
| Unlimited Canada & U.S. calling | ✓ every plan | Not stated on the pricing page |
| Desk phones | You buy and own (Yealink or any open-SIP set) | Not stated on the pricing page |
DVGVoIP: Starter $22/user/mo (1–10 users), Business $19/user/mo (11–50), Enterprise custom. Annual billing saves up to 10%. Full detail on the pricing page or run the calculator.
Feature differences that matter
We skipped the rows where both do the same thing. These are the ones buyers ask about.
| Feature | DVGVoIP | 8x8 |
|---|---|---|
| Calls, meetings, team messaging | ✓ 3CX, every plan | ✓ 8x8 Work (Call, Meet, Message) |
| Receptionist console | ✓ 3CX switchboard and web client | ✓ listed |
| System analytics | ✓ 3CX reports; call dashboard on Business | ✓ listed |
| Contact centre suite | Call queues and recording on Business; not a full CCaaS | ✓ 8x8 Contact Center and Engage (quoted separately) |
| Microsoft Teams integration | Available via 3CX | ✓ 8x8 for Microsoft Teams |
| Who runs the system day to day | DVGVoIP manages it for you | Your admin, 8x8 support |
| Where support sits | Thunder Bay, on-site across Northwestern Ontario | Remote (chat, quote request, contact form) |
| Platform | 3CX, deployed and supported in-house | 8x8 proprietary |
Why Northern Ontario businesses pick DVGVoIP
Managed hosted 3CX, priced in the open, run by people you can meet.
Published pricing
$22 Starter / $19 Business per user per month, in Canadian dollars, on the website. No "contact sales" to learn the number.
No contract
Month-to-month — no contract. Annual billing is a discount you can choose, not a lock-in you have to accept.
Local team, on-site when it counts
Thunder Bay-based technicians who deploy across Thunder Bay, Nipigon, Schreiber, Marathon and beyond — not a ticket queue in another time zone.
20+ years behind it
A division of DVG Systems — 20+ years of Northern Ontario IT; hosted 3CX since 2020. 3CX Silver Partner.
Phones you own
You own your phones (Yealink or any open-SIP handset). Nothing to rent, nothing to hand back if you ever leave.
Everything on one invoice
Unlimited Canada & US calling on every plan. CRTC-compliant E911 included. Video, mobile apps and voicemail-to-email included.
Switching from 8x8 to DVGVoIP
Typical move: 2–3 weeks, paced by the number port. Both systems run in parallel until port day, so there is no downtime.
- 1 Day 1–2
Free assessment
Send us your 8x8 bill or quote. A DVGVoIP specialist replies within 48 hours with a line-by-line cost comparison and a plan recommendation.
- You
- Send the bill
- We
- Do the maths
- 2 Day 2–3
Port check & plan
We confirm your numbers can move, agree the call flow (auto-attendant, ring groups, hours), pick phones, and file the port request. Your 8x8 service keeps working the whole time.
- You
- Approve the plan
- We
- File the port
- 3 48 hours
Build, test & train
Your hosted 3CX system is configured and tested in parallel with the old one. Most deployments are complete within 48 hours of a signed agreement, staff training included: mobile app, desktop softphone and desk phones, with written guides to keep.
- You
- Attend one training session
- We
- Build, test, train
- 4 Port day
Cutover
Numbers land on DVGVoIP, typically 5–10 business days after the port request. Calls ring on the new system, we monitor the first days, and you cancel 8x8. No gap in service.
- You
- Cancel 8x8
- We
- Watch the first week
- Your phone numbers
- Your internet provider
- Open-SIP desk phones you already own
- Your staff's day: trained before go-live
Not sure your connection is ready for voice? Run the free network readiness test first.
When 8x8 might still be the right choice
We would rather tell you now than after you switch.
You are buying a contact centre, not a phone system
If you need omnichannel routing, workforce management, supervisor dashboards and high-volume messaging for a real contact centre, 8x8 is built for that and 3CX is not.
You operate in many countries
8x8 markets "Global Coverage" and a CPaaS for messaging worldwide. DVGVoIP is a Northern Ontario provider with Canada and U.S. calling included; international operations are not our focus.
Looking for a 8x8 alternative in Northern Ontario? Common questions
How much does 8x8 cost?
We cannot tell you, and neither does 8x8's pricing page, which lists "Request a Quote" for every product. DVGVoIP is $22 per user per month for 1 to 10 users or $19 for 11 to 50, published on our pricing page.
Is 8x8 overkill for a small business?
Often. 8x8 leads with its contact centre and customer engagement products. If you need a reliable phone system with an auto-attendant, queues, recording, video and mobile apps for a team in Northern Ontario, hosted 3CX from DVGVoIP covers it at a published price.
Can I port my numbers from 8x8?
Yes. Canadian business numbers port to DVGVoIP through the standard porting process, typically in 5 to 10 business days.
Does DVGVoIP have a contact centre option?
The Business plan includes call queues, ring groups, call recording and a call dashboard, which covers most small-business front desks and help lines. If you need a full omnichannel contact centre, tell us in the assessment and we will say honestly whether 3CX fits.
Where is DVGVoIP's support?
Thunder Bay. DVGVoIP is a division of DVG Systems, with technicians who deploy on-site across Thunder Bay, Nipigon, Marathon, Geraldton, Timmins and other Northern Ontario communities. Open a ticket at support@dvgvoip.com or call (807) 700-7111.