3CX SBC or Router Phone: which one for your office?
Hosted 3CX desk phones need an SBC on site: a small Pi box, or a phone that runs the SBC itself. What each is and how we choose for Northern Ontario sites.
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Can AI talk to your 3CX phones yet?
3CX Update 10 Alpha adds MCP so AI tools can ask your phone system questions. It is a test build. What it does, what it sees, and what else changes.
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Tbaytel Unifi vs hosted 3CX in Thunder Bay
What the two public rate cards actually say, with the add-on prices and the 36-month arithmetic. Unifi promo vs DVGVoIP $22 Starter / $19 Business.
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Why Northern Ontario Businesses Need Cloud VoIP More Than Southern Companies
Northern Ontario's unique geography, weather, and remote workforce make cloud VoIP essential for business continuity in Thunder Bay and beyond.
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Ontario Businesses: Why UCaaS is Winning After Pure IP's Big Acquisition
Market consolidation is reshaping UCaaS in Canada. Here's what Ontario SMBs need to know—and why a local VoIP partner matters more than ever.
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3CX vs Microsoft Teams Phone for Thunder Bay Businesses in 2026
Comparing 3CX and Microsoft Teams Phone? Here's a practical Ontario SMB guide to licensing, calling, routing, and support.
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5 Signs Your Thunder Bay Business Is Overpaying for Its Phone System
From unused lines to bundled extras, here are five signs your Thunder Bay business may be paying too much for phone service.
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CRTC Caller Trust Rules: What Ontario VoIP Buyers Should Ask in 2026
Canada's call traceback rules changed in 2026. Here's what Ontario businesses should ask a VoIP provider before signing.
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3CX V20 Update 9 Alpha: New Web Client, AI & Queues
3CX released V20 Update 9 Alpha with a redesigned web client, new queue controls and AI refinements. Here's what Northern Ontario businesses should know.
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HIPAA & PIPEDA Compliant VoIP for Canadian Clinics and Healthcare Businesses
Northern Ontario clinics need more than a cheap VoIP plan — they need PIPEDA-compliant phone systems. Here's what to look for and why local matters.
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How Northern Ontario Businesses Are Replacing Outdated Phone Systems with Cloud VoIP
Northern Ontario SMBs face unique telecom challenges. How cloud VoIP with 3CX helps businesses from Thunder Bay to Timmins cut costs and stay connected.
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VoIP 911: What Northern Ontario Businesses Need to Know
VoIP 911 works differently from landline 911. What every business owner in Thunder Bay and Northern Ontario should know about emergency calling.
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Local VoIP Partner vs. Toronto Call Centre
Thinking about switching to VoIP in Thunder Bay or Northern Ontario? Here's why a local 3CX partner beats a big-city provider every time.
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VoIP vs Cell Phones for Business: Why Your Staff Shouldn't Be Using Personal Numbers
Are your staff giving clients personal cell numbers? Why that's a problem, and how a hosted VoIP system fixes it without costing more than your cell bill.
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Why Northern Ontario Businesses Are Finally Ditching Their Old Phone Systems
From Thunder Bay to Kenora to Timmins — Northern Ontario businesses are switching to hosted VoIP in 2026. Here's what's driving it and what they're saving.
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How to Choose a VoIP Provider in Ontario: 8 Questions You Should Ask
Not all VoIP providers are equal. Here are the 8 questions every Ontario business should ask before signing up — so you don't get locked into the wrong system.
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