VoIP Resources & Learning Centre
Everything you need to evaluate, set up, and get the most out of your DVGVoIP phone system.
Frequently Asked Questions
Common questions from businesses considering VoIP — covering costs, switching, number porting, technical requirements, and how DVGVoIP works.
Browse the FAQ →Customer Guides
Step-by-step instructions for using your 3CX phone system — mobile app setup, voicemail, call transfers, business hours, and more.
Browse Guides →Downloads
3CX apps for Windows, Mac, iPhone, and Android. Plus quick reference guides, video tutorials, and phone user manuals.
View Downloads →Blog
In-depth articles on VoIP for Northern Ontario businesses — cost comparisons, technology explainers, and honest buying advice.
Read the Blog →Popular Guides
The most-read how-to articles for DVGVoIP customers.
How to Set Up the 3CX Mobile App
Install and configure the 3CX iOS or Android app on your smartphone so you can make and receive business calls from anywhere.
How to Set Up and Access Your Voicemail
Record your voicemail greeting, access messages by phone or email, and configure voicemail-to-email delivery.
Using the 3CX Web Client
Make and receive calls, manage voicemail, and see colleague availability directly from your web browser — no software installation required.
How to Transfer a Call
Blind transfers, attended transfers, and how to transfer calls to voicemail or an external number.
How to Add a New Employee Extension
Add a new user extension in the 3CX management portal and send them their provisioning welcome email.
How to Set Business Hours and After-Hours Routing
Configure your auto-attendant to handle calls differently during business hours, after hours, and on holidays.